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Last updated: 2nd Feb 2026

Candlester is an independent capital access and educational platform. This Refund Policy explains the circumstances, if any, under which refunds may be issued.

1. Free Access Content

Access to general website content, informational resources, market news links, and third-party tools provided on the Candlester website is free of charge. As no payment is required, no refunds apply to free content.

2. Third-Party Products and Services

Candlester may provide links to, or information about, third-party proprietary trading firms, tools, or services.

Candlester:

• Does not sell prop firm accounts

• Does not process payments on behalf of prop firms

• Does not control third-party pricing, evaluations, or funding decisions

Any fees paid to third-party providers (including prop firms) are governed by their own refund and cancellation policies. Candlester cannot issue refunds for third-party products or services.

3. Digital Products or Paid Resources (If Applicable)

If Candlester offers paid digital products or resources (such as downloadable materials, guides, or access to restricted content), all sales are considered final unless stated otherwise at the point of purchase.

Due to the digital nature of these products:

• Refunds are generally not available once access has been granted or content has been downloaded

• Exceptions may be made at Candlester’s discretion in cases of duplicate purchase or technical error

Any approved refunds will be processed using the original payment method.

4. Affiliate Compensation

Candlester may receive affiliate or referral compensation when users choose to engage with third-party providers. Affiliate compensation does not involve charges to the user and does not create any refund obligation between Candlester and the user.

5. No Guarantees

Candlester does not guarantee:

• Access to funded accounts

• Trading performance or profitability

• Acceptance into any proprietary trading firm program

Refunds will not be issued for outcomes related to trading performance, evaluation results, or third-party decisions.

6. Changes to This Policy

Candlester reserves the right to update or amend this Refund Policy at any time. Any changes will be posted on this page, with the “Last updated” date revised accordingly.

7. Contact

If you have questions about this Refund Policy, please contact:

Email: info@candlester.com
Website: Candlester